Master uncomfortable conversations with interactive 3D simulation

By Merilee Kern

The benefits of simulation-based training are indisputable and countless. Given its power and effectiveness, this methodology is used in a litany of sectors beyond aerospace and the military, where it first gained a foothold. These include everything from manufacturing and retail to healthcare, fitness, fashion and hospitality, reports say. No longer reserved for large enterprises, companies of all sizes and scales can now benefit from highly optimized interactive e-learning innovations. This in the form of burst microlearning 3D simulations that are now as accessible as they are effective. Such short, easy-to-digest content, which learners can access at their own pace, provides many benefits faster. At their highest level, modern 3D simulation distance learning methods can immediately teach employees how to effectively navigate difficult conversations and communicate in ways that achieve optimal results and enrich relationships, all regardless of where the employee is based.

This type of interactive micro-learning technology, which complements any in-person training initiative, helps companies quickly improve their internal and external communication skills relating to sensitive topics and operational mandates. This includes reducing client confusion, rectifying unconscious biases to create a more inclusive culture, containing microaggressions, promoting conflict resolution and de-escalation, conveying appropriate and consistent responses to crises like COVID-19, conducting feedback conversations that improve employee relations, empowering employees to constructively escalate issues that aren’t discussed outside of “water cooler whispers,” and Moreover.

The future of virtual training

This approach is so powerful that Allied Market Research indicates that the size of the virtual training and simulation market, currently valued at $204.41 billion, is expected to more than double to $579.44 billion by 2027. This prediction and others reflect how companies are now demanding that their executives and managers participate in virtual training and simulations to better prepare for real-world situations. Not surprising given the many points of justification. On the one hand, global consultancy Accenture points out that “experiential learning has long been considered the most effective way to learn, and studies have shown that experiential learning increases quality of learning up to 75%”. The company says this approach allows companies to recreate real-life situations, reduce travel costs to external training, and increase repetition of experiences to allow employees to practice more. As an example, he notes that major retailers like Walmart are leveraging technology to train managers to prepare for key events like Black Friday, with potential benefits including an 80% savings on training.
“3D simulations help companies provide employees with small, interactive learning sessions that provide a quick and easy way to engage with real-life scenarios, explore emotional responses, and receive immediate feedback so that ‘they can reflect on their own performance, all in a safe virtual environment,’ said Ed Beltran, CEO of Fierce Conversations, a company that spearheads custom simulations that teach employees how to handle difficult conversations with customers. like those related to the coronavirus pandemic, diversity and inclusion, and other notorious and agonizing points of contention.
“This type of training can really tackle and solve any challenge on the pitch,” he said. “The overarching goal of microlearning immersion is to help employees become conversational experts by knowing what to talk about, how to talk about it, and why it matters to the specific employer’s bottom line. C That’s why the most effective 3D simulations are those that are “small” – like 15 minutes or less – and also fully customized for each business and situation. This way, businesses can efficiently solve multiple critical problems via interactive real-world situations, all with the look and feel of your own location, organization, and audience. Custom avatars are also used to recreate scenarios and build empathy, and immediate feedback helps employees learn and improve. improve with each session.

Virtual training boosts learner engagement

Learn and improve as gamification capabilities are demonstrated to maximize learner engagement and knowledge retention. In fact, interactive learning has been shown to not only boost learning engagement by 50%, but also improve knowledge retention by over 20%. “It also scales cost-effectively per learner so employers can reduce training expenses,” Beltran noted. Duration is also essential. According to Software Advice, most employees (58%) would be more likely to use e-learning courses if they were broken into “multiple, shorter lessons” and created more than 50% higher engagement. Additional measurements indicate that microlearning in three to seven minute segments “matches the memory capacity and attention span” of most humans.

So the next time internal complications need to be addressed or operations improved, consider opting for interactive 3D simulations rather than those long, boring training videos. You know, the ones that cause employees to lose interest and struggle to genuinely resolve ongoing issues, especially when you need that genuine resolution quickly. Such real-world personalized 3D micro-learning, practiced virtually, can get to the heart of the challenges employees face today with immediacy. The result will be conversations that have real, meaningful and measurable impact.

Merilee Kern, MBA, is a brand analyst, strategist, and futurist reporting on notable industry changemakers, movers, shakers, and innovators across all B2B and B2C categories. This includes field experts and opinion leaders, brands, products, services, destinations and events. Kern is the founder, editor and producer of “The Luxe List” as well as the host of the nationally broadcast television show Savvy Living. For more information, visit TheLuxeList.com and SavvyLiving.tv.

Sources:

https://enyotalearning.com/blog/industries-where-simulation-and-gamification-are-a-perfect-match/

https://www.alliedmarketresearch.com/virtual-training-and-simulation-market

https://www.accenture.com/_acnmedia/pdf-86/accenture-extended-reality-immersive-training.pdf

https://www.softwareadvice.com/resources/top-lms-features-employee-engagement/

https://www.researchgate.net/publication/318657319_Microlearning_an_Evolving_Elearning_Trend

https://www.softwareadvice.com/resources/top-lms-features-employee-engagement/

https://blog.originlearning.com/microlearning-a-top-2020-learning-trend/